The Brief
This business had grown fast in the previous decade through continuous acquisition
The organisation needed a redesign to simplify ways of working and increase pace and effectiveness
The key success measure was the speedy and efficient delivery of multiple types of structural change over 9 countries across Europe and North America resulting in a simplified and focused structure and a material reduction in workforce
Our Perspective
Central to this project was the core company value of treating people with respect and care (read more)
Speed was paramount to reduce uncertainty and anxiety within the organisation.
Providing consistency of approach, whilst complying with local laws added complexity for the People Team – but simplicity for the employee community
Communication with visible & accessible leadership was key
Our Actions
The project plan was designed around the perspective of the employee experience (read more)
An agile approach was taken to decision-making and process management to ensure this project was done within extremely tight timelines
Investment in time to communicate, provide clear rationale and documentation and to celebrate the potential impact on the organisation was threaded through all actions
Our Impact
Delivered 5 different types of change across 9 countries and 6 functions (read more)
Met the 3-month deadline and delivered within budget
Created clarity in the organisational structure, leading to improved focus on deliverables
Minimal impact on attrition and employee engagement
“Being the project lead on this business critical work required me to quickly understand the operating model and culture of this business. I worked with an inspirational CPO and a newly formed – but motivated – People Team. Quickly building trust and introducing collaborative working techniques was hugely satisfying and allowed us to get this work done to a high standard and within extremely tight timelines.”
Rachel Mooney