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Capability Transformation: Scale-Up

The Brief

Working with a new four-person management team, the assignment was to scale up the European HQ of this trailblazing, industry-disrupting, internet, technology company.

The key success measure was the recruitment and retention of outstanding talent, and the creation of a culture that treasured innovation and exponential thinking

Our Perspective

“Translating” the definition of outstanding talent from a US to an EMEA context was critical to this scale-up (read more)

Building understanding and supportive relationships with the US-based leadership teams was prioritised to support the right level of resourcing and support throughout the period

Blending local with international talent helped to embed the organisation in the geography and therefore, better understand EMEA customers

Amplifying our impact through fast ramp on of new hires

Our Actions

Established a skeleton team of critical roles, that had the confidence and know-how to deliver a great quality foundation (read more)

Designed talent acquisition approaches that allowed for quality recruitment at scale

Built shared ownership, with the local leadership team, for talent acquisition: recognising ad rewarding talent magnets

Applied rigorous data to our actions to test, continuously, for improvement opportunities (and killing unsuccessful actions quickly)

Empowered new hires & established employees to build community around them: celebrating (loudly) the behaviours that led to innovation and exponential thinking

Our Impact

Established a thriving organisation of >2,500 people in less than 4 years (read more)

Built an employee value proposition that continues to be at the core of the employee experience

Developed leaders & employees who contributed to the success of the global organisation mid and long term

Achieved retention levels that beat the market, in an over-heated talent environment