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Leadership Development: Renewal

The Brief

Re-energising a long-tenured employee community to meet new market and customer challenges was the order of the day.

Speedy impact to the top and bottom line was critical for this telecoms sector leadership team

Our Perspective

Built an approach centred on developing ownership & agency in the leadership team (read more)

Defrosted the “middle management” community and giving them permission to take risks and initiatives

Flattened the organising and neutralising symbols of hierarchy

Enabled the executive team to be role models of the new behaviours

Our Actions

Gave middle managers accountability & responsibility for their organisations’ ways of working (read more)

We ramped up two way communication & transparency throughout the organisation

Providing opportunities for middle managers to learn new people skills

Recognising & rewarding green shoots of change

Our Impact

Delivered the financial and commercial KPIs (read more)

Increased employee engagement by 40% year on year

Reduced time to market for key products

Developed a leadership pipeline that improved the organisations capability resilience